Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or UK public holidays. During peak periods, processing may take slightly longer — we'll keep you updated.
Shipping Rates & Delivery Estimates
United Kingdom
- Standard Shipping (3–7 business days) — from £4.99
- Free Standard Shipping on orders over £75
International
- International shipping is available to select destinations worldwide. Rates start from £4.99 and are calculated at checkout based on your location and order weight.
- Estimated delivery: 7–21 business days depending on destination.
Customs & Import Duties International orders may be subject to customs duties, taxes, and import fees upon arrival. These charges are the responsibility of the customer and are not included in our shipping rates.
Print-on-Demand Orders Our products are made to order — printed and fulfilled specifically for you. This is why a processing period applies before your order is dispatched.
Order Tracking Once your order has shipped, you'll receive a confirmation email with tracking information where available.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at support@hyperactivedesigns.shop and we'll investigate with our fulfilment partner.